Because the products provided on this website are digital downloads, all sales are considered final once the files have been accessed or downloaded.
After payment is completed, customers receive immediate access to the downloadable materials.
Due to the nature of digital products, the files cannot be returned.
For this reason, refunds are generally not provided.
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Exceptions
A refund may be considered only under the following conditions:
• The file cannot be accessed or downloaded due to a technical problem
• The downloaded file is corrupted or unreadable
• A duplicate payment has been made
In these cases, please contact us within 7 days of purchase.
We will first attempt to resolve the issue by providing access to the files.
If the issue cannot be resolved, a refund may be issued.
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What is not eligible for a refund
Refunds will not be issued for:
• change of mind
• personal dissatisfaction
• misunderstanding of the content
• incorrect expectations of results
• inability to complete the worksheets
The worksheets are self-guided tools.
No specific outcome or result is guaranteed.
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Contact for support
For technical issues related to file access, please contact us through the Contact page.
We typically respond within 48 hours.